Privacy Policy pora34 —
Malaysia User Data Protection

When you register and use the pora34 platform, we collect various types of information to ensure a smooth, secure, and personalised user experience. This data collection is carried out transparently and only for the purposes stated in this policy.

Information you provide directly:

• Full name as shown on your identity card or passport
• Active email address and mobile phone number
• Date of birth for age verification purposes (18 years and above)
• Current residential address
• Bank account or digital wallet details for transaction purposes
• Copy of identification document for the KYC (Know Your Customer) process

Information collected automatically:

• IP address and general geographic location data
• Device type, operating system, and web browser version used
• Logs activity within the platform, including games played and session duration
• Financial transaction data including deposit and withdrawal amounts
• Cookie information and similar website tracking technologies

The information we collect is used responsibly for specific purposes. Below is a summary table explaining how each data category is used by pora34:

Beyond the purposes stated above, pora34 also uses your data to ensure compliance with applicable legal requirements, including anti-money laundering (AML) and counter-terrorism financing (CFT). These are legal obligations we must fulfil as an online financial platform operator.

Where you have given consent, we also use your contact information to send you promotional content, special offers, and platform updates that may interest you. You may withdraw this consent at any time through your account settings with no negative impact on your use of our services.

Pora34 does not sell, rent, or trade your personal information to any third party for marketing or advertising purposes. However, there are limited situations where we need to share data with certain parties to keep our services functioning properly:

• Payment service providers: Transaction information is shared with licensed payment processors such as DuitNow, FPX, and approved digital wallet providers, solely to facilitate your financial transactions.
• Game providers: Basic game data is shared with third-party game software providers that supply casino, slot, and sports content to ensure proper gameplay functionality.
• Legal authorities: pora34 will disclose required information to government authorities or law enforcement when mandated by Malaysian law or a valid court order.
• IT service providers: Technical infrastructure providers, including cloud computing and cybersecurity services used by pora34, may process your data in a strictly controlled data processor capacity.

Pora34 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, alteration, or unintended disclosure. The technical and organisational security measures we implement include:

• Data encryption: All data in transit is protected with TLS 1.3 protocol and 256-bit SSL encryption. Sensitive data at rest is also encrypted using AES-256 standards.
• Layered access controls: Access to user data is strictly limited to staff who genuinely require it, supported by a comprehensive audit log system.
• Two-Factor Authentication (2FA): Users are encouraged and able to activate 2FA for an additional layer of security on their account.
• Continuous Monitoring: A 24/7 security monitoring system detects and responds to any threats or suspicious activity in real time.
• Regular security audits: The pora34 platform undergoes regular penetration testing and independent security audits.
• Data backup: User data is automatically backed up to a separate secure location to prevent data loss due to system failure.

While we take all reasonable steps to protect your data, no system is completely 100% secure. In the event of a data security breach affecting your personal information, pora34 will notify you and the relevant authorities within the timeframe required by applicable law.

As a pora34 user and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information:

Pora34 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login, navigation, and session security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Stores your preferences such as language, theme, and display settings for a smoother repeat experience.
• Analytics Cookies: Helps us understand how users interact with our platform through aggregated and anonymised data, for continuous improvement purposes.
• Security Cookies: Used to detect and prevent suspicious or harmful activity on our platform.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the full functionality of the pora34 platform. We do not use third-party cookies for advertising or marketing unrelated to our services.

The pora34 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

If we discover that personal data of a minor has been collected unintentionally, we will take immediate steps to delete that information from our systems and close the associated account without prior notice.

Pora34 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Users will be notified of any material amendments via in-platform notifications or email to their registered address.

The "Updated" date shown at the top of this page reflects the date of the most recent revision. Your continued use of the pora34 platform after any revision is published constitutes your acceptance of the updated privacy terms.

We encourage you to review this page periodically to stay informed about how we protect your personal information. If you disagree with any changes made, you have the right to close your account by contacting our support team.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the pora34 Privacy team is ready to assist you. We are committed to addressing every enquiry seriously and within a reasonable timeframe.