Terms and Conditions pora34 —
Platform User Guidelines

These Terms and Conditions ("Terms") govern your use of the pora34 platform, including the official website at pora34.org, the mobile app for Android and iOS, and all services provided by pora34 ("Services"). This document takes full effect as soon as you register as a member or access any part of our platform.

Your continued use of the pora34 platform after any amendments to these Terms are published will be deemed as your acceptance of those amendments. If you disagree with any part of these Terms, you are required to immediately cease using the pora34 platform.

To register and use the pora34 platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the account registration date
• Is legally competent to enter into a binding agreement
• Not subject to any legal restriction, regulation, or policy that prohibits the use of online entertainment platform services
• Registering with true, accurate, and current personal information
• Not to represent or act on behalf of any third party when registering an account

Pora34 reserves the right to verify the identity of all users through the Know Your Customer (KYC) process at any time. Users are required to submit the requested identity verification documents within the specified timeframe. Failure to do so may result in account suspension or termination.

Each pora34 account is for the personal use of the account holder only. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. pora34 will not be held liable for any losses arising from unauthorized access to your account due to your own negligence.

User responsibilities include the following:

• Ensure your password is strong and not shared with anyone
• Log out of your account after each session, especially on shared devices
• Notify pora34 immediately if you suspect any suspicious activity on your account
• Ensure all personal information in your profile is kept up to date and accurate
• Not to transfer or sell your account to any other party

Pora34 supports a variety of local Malaysian payment methods to facilitate your financial transactions. All transactions are conducted in Malaysian Ringgit (MYR) and processed through a secure, encrypted payment system.

Accepted deposit methods include:

• DuitNow (instant interbank transfer)
• FPX (Financial Process Exchange)
• Touch 'n Go eWallet
• GrabPay
• Boost
• Direct bank transfer (internet banking)

Deposits are typically credited to your account within minutes after a successful transaction. If there is any unusual delay, please contact our support team with proof of transaction for prompt review.

For fund withdrawal, pora34 enforces the following policies:

• Withdrawals will be processed to the same payment method used for the deposit, subject to successful identity verification.
• Withdrawal processing times range from one to three business days, depending on the chosen method.
• Pora34 reserves the right to conduct additional security checks on withdrawals exceeding certain limits before approving the transaction.
• Any attempt to withdraw funds obtained through fraudulent activity or money laundering will be reported to the relevant authorities.

Pora34 offers a variety of bonuses and promotions from time to time to eligible members. All bonuses and promotions are subject to specific terms set at the time of the offer. The general terms applicable to all pora34 bonuses are as follows:

• Each bonus has a wagering requirement that must be met before any withdrawal is permitted
• Bonuses may only be claimed once per individual, household, IP address, device, or payment method, unless otherwise stated
• Pora34 reserves the right to cancel any bonus if there are signs of abuse, fraud, or breach of terms.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met
• The validity period of each bonus is as stated in the specific promotion terms; expired bonuses will be automatically removed.
• Bonus offers are for entertainment purposes only and do not guarantee any profit or financial return.

All games offered on the pora34 platform use Random Number Generator (RNG) technology that has been independently verified by internationally accredited certification bodies. This ensures that every game outcome is truly random and cannot be influenced or manipulated by any party, including pora34 itself.

• The RTP (Return to Player) value for each slot game is as set by the respective game provider and can be reviewed in the game information
• Live Casino game results are determined by real dealers in real time and recorded through a secure video surveillance system
• Any technical disruption during gameplay that prevents a clear determination of results will be resolved in accordance with pora34's established technical policy.
• The use of bots, automation software, or any tools designed to provide an unfair advantage in games is strictly prohibited.

Pora34 reserves the right to cancel and void any bets if there is evidence of technical failure, fraud, or irregularities affecting the integrity of the game.

Pora34 users are required to conduct themselves with honesty and responsibility at all times while using the platform. The following activities are strictly prohibited and may result in immediate account termination and legal action:

• Registering more than one account or using another person's identity
• Colluding with other players to manipulate game outcomes
• Use of third-party software, bots, or any form of automation in gameplay
• Attempting to exploit bugs, technical errors, or inconsistencies in the gaming system
• Money laundering or using the platform for any unlawful financial purposes
• Any form of fraud involving payment methods or financial transactions
• Distributing obscene, threatening, abusive, or racially offensive content on the pora34 platform

Pora34 reserves the right to suspend or terminate any user's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions
• Failure to complete the identity verification (KYC) process within the specified timeframe
• Suspicious activity potentially involving fraud or money laundering
• Requests from relevant legal authorities
• Upon the user's own request through pora34's official support channels

Users who wish to voluntarily close their account may do so at any time through the account settings or by contacting our customer support team. Any legitimate remaining funds in the account will be returned upon completion of the required review, provided there are no unresolved fraud issues or terms violations.

The pora34 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates without interruption at all times, pora34 does not guarantee that the service will always be free from technical disruptions, errors, or delays.

• Pora34 is not liable for any financial losses arising from gaming activities conducted by the user on the platform.
• Pora34 is not responsible for game outcomes affected by internet connection disruptions on the user's end.
• Any service disruption arising from system maintenance, cyberattacks, or external factors beyond pora34's control does not entitle users to claim compensation.

Pora34 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without separate prior notice. Amendments take effect immediately upon publication on the official pora34.org website.

It is the user's responsibility to review this Terms and Conditions page periodically to stay informed of the latest applicable terms. The "Updated" date shown at the top of this page indicates when the last revision was made.

Your continued use of the pora34 platform after any amendment is published will be deemed as your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is here to assist you. You may reach the pora34 support team through the following channels:

• Live Chat: Available 24/7 directly from the pora34 website or mobile app
• Email: [email protected] (displayed as text only)
• Response time: Live chat inquiries are typically answered in under five minutes.

We encourage all users to refer to the FAQ us first, as many common questions have already been answered in detail there. For more complex or sensitive issues, our senior support team will be ready to assist you within 24 hours.